Effective date: July 5, 2026
Whettle ("Platform") is operated by Arshika Training Institute("we", "our", or "us"). We are committed to protecting the privacy and security of our users.
Information we collect
- Name, email address, phone number, and business details.
- Hotel and property information provided by customers.
- Payment-related information processed through secure payment partners (we do not store full card details).
- Technical information such as IP address, browser type, and device information.
- Usage analytics to improve our platform and services.
How we use your information
- To create and manage your account.
- To provide hotel management services.
- To process payments and subscriptions.
- To improve our products and customer experience.
- To provide customer support.
- To comply with legal obligations.
Data security
We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our production website is served over HTTPS (TLS encryption).
Third-party services
We may use trusted third-party providers for payment processing (including Razorpay), cloud hosting, analytics, email, and communication services. These providers process data according to their own privacy policies and applicable regulations.
Your rights
You may request access, correction, or deletion of your personal information by contacting us using the details on our Contact page.
Grievance redressal
For privacy-related complaints, contact our Grievance Officer: Grievance Officer at grievance@whettle.com or +91 83697 93482. We aim to acknowledge grievances within 48 hours and resolve them within 15 business days where reasonably possible.
Contact
For any privacy-related questions, email support@whettle.com or use the details on our Contact page.